Privacy Policy

Effective April 7, 2022

SUMMARY – POLICY OVERVIEW

This Policy explains how we may Process your information. This Policy may be amended or updated from time to time, so please check it regularly for updates.

Future State, LLC, owns, operates, or provides access to, several interactive websites, mobile and connected applications, and other online interactive features and services, including, but not limited to, emails, newsletters, software platforms, and online applications (collectively “Services”). This Privacy Policy applies to all information collected about you by Future State through and in relation to the Services, regardless of how it is collected or stored, and describes, among other things, the types of information collected about you when you interact with the Services, how your information may be used, when your information may be disclosed, how you can control the use and disclosure of your information, and how your information is protected.

Except as otherwise noted in this Privacy Policy, Future State is a data controller (as that term is used under the EU General Data Protection Regulation (“GDPR”)) and the Brazilian General Data Protection Law (“LGPD”), which means that we decide how and why the information you provide to us is processed. Please contact us using our website; https://future-stateconsulting.com/contact-us. This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of your information, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make.

This Privacy Policy covers information collected through the following websites and mobile applications:

o myQOI

1. What Categories of Information We May Process

SUMMARY – CATEGORIES OF INFORMATION WE MAY PROCESS

We may Process: your personal details (e.g., your name); demographic data (e.g., your age); your contact details (e.g., your address); location data; and records of your consents where applicable. 

“Personal Information” means information that is about any individual, or from which any individual is directly or indirectly identifiable.

“Process”, “Processing” or “Processed” means anything that is done with any Personal Information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

We may Process the following categories of Personal Information about you:

a. Personal details: your name; username or login details; password; areas or topics of interest; and photograph (if you or another user posts a photo on the Service).

b. Demographic information: gender; age/date of birth; nationality; salutation; job title, company information, education, work experience and other professional information; and language preferences.

c. Contact details: postal address; telephone and/or mobile number; email address; and your public social media handles or profile(s).

d. Consent records: records of any consents you may have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent).

e. Location information: location data that describes the precise geographic location of your device (“Precise Location Data”).

f. Employer details: where you interact with us in your capacity as an employee, the contact information of your employer (including name, address, telephone number and email address) to the extent relevant.

Under certain circumstances and depending on applicable law, some of this Other Information may constitute Personal Information. Personal Information together with Other Information is hereinafter referred to as “User Information”.

2. Sensitive Personal Information

SUMMARY – SENSITIVE PERSONAL INFORMATION

We do not seek to collect or otherwise Process your Sensitive Personal Information. Where we need to Process your Sensitive Personal Information for a legitimate purpose, we do so in accordance with applicable law. 

We do not collect or otherwise Process Personal Information about political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, any actual or alleged criminal offences or penalties, or any other information that may be deemed to be sensitive under GDPR or LGPD (collectively, “Sensitive Personal Information”) in the ordinary course of our business. Where it becomes necessary to Process Sensitive Personal Information under GDPR or LGPD, we would rely on one of the following legal bases:

a. Compliance with applicable law: We may Process your Sensitive Personal Information where the Processing is required or permitted by applicable law;

b. Detection and prevention of crime: We may Process your Sensitive Personal Information where the Processing is necessary for the detection or prevention of crime (including the prevention of fraud);

c. Establishment, exercise or defense of legal rights: We may Process your Sensitive Personal Information where the Processing is necessary for the establishment, exercise or defense of legal rights; or

d. Consent: We may Process your Sensitive Personal Information where we have, in accordance with applicable law, obtained your prior, express consent prior to Processing your Sensitive Personal Information.

3. How We Collect or Create Information

SUMMARY – COLLECTION AND CREATION OF INFORMATION

We may collect or obtain User Information about you: directly from you (e.g., where you contact us); when you download, install, or use any of our Services; when you visit our Services; and/or when you register to use any part of the Service. We may also create User Information about you, such as records of your interactions with us. Future State is not responsible for Personal Information you volunteer about yourself in public areas of the Services. This Policy does not cover the practices of third parties who may provide information about you to Future State.

Collection of User Information: We may collect User Information about you from the following sources:

a. Data you provide: We may obtain your Personal Information when you provide it to us across our Services

b. Relationship data: We may collect or obtain your Personal Information in the ordinary course of our relationship with you

c. Data you make public: We may collect or obtain your Personal Information that you clearly choose to make public.

d. Service data: We may collect or obtain your Personal Information when you visit, download, use or register to use any part of our Service.

Please note that Future State is not responsible for the information you volunteer about yourself in the discussions in any public areas of the Services, such as comments sections, forums, blogs, wikis, chat rooms, private messages, message boards or other publicly accessible interaction, or information that you choose to make public in any user profile of yours or other areas of the Services that allow users to upload or post content. We discourage users from posting such Personal Information in this fashion. You can change your publicly available information at any time via your profile page. To request removal of your Personal Information from these areas, please contact us using our website https://future-stateconsulting.com/contact-us. In some cases, we may not be able to remove your Personal Information, in which case we will let you know we are unable to do so and why.

This Privacy Policy does not cover the practices of third parties, including those that may disclose information to Future State.

Creation of User Information. We may also create User Information about you, such as records of your interactions with us and details of your purchase history, for internal administrative purposes and analysis. We may also combine data you have provided to us with data obtained from third parties such as social networks and other data collection entities.

4. What is the Lawful Basis for Processing Personal Information

SUMMARY – LAWFUL BASIS FOR PROCESSING USER INFORMATION

We may Process your User Information where you have given your consent, the Processing is necessary for a contract between you and us, the Processing is required by applicable law, the Processing is necessary to protect the vital interests of any individual, or where we have a valid legitimate interest in the Processing.

In Processing your User Information in connection with the purposes set out in this Policy, we may rely on one or more of the following legal bases, depending on the circumstances:

a. Consent: We may Process your User Information where we have obtained your prior, express consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way);

b. Contractual necessity: We may Process your User Information where the Processing is necessary in connection with any contract that you may enter into with us;

c. Compliance with applicable law: We may Process your User Information where the Processing is required by applicable law;

d. Vital interests: We may Process your User Information where the Processing is necessary to protect the vital interests of any individual; or

e. Legitimate interests: We may Process your User Information where we have a legitimate interest in carrying out the Processing for the purposes of managing, operating, improving or promoting our business, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms.

5. Data Security

SUMMARY – DATA SECURITY

We implement appropriate technical and organizational security measures to protect your User Information. Please ensure that any Personal Information that you send to us is sent securely.

We have implemented appropriate technical and organizational security measures designed to protect your User Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law. In certain instances, we may use Secure Sockets Layer encryption and/or transfer certain User Information in a non-human readable format to provide protection. However, we cannot guarantee there will not be a breach, and we are not responsible for any breach of security or for the actions of any third parties.

Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement reasonable measures to protect your information, we cannot guarantee the security of your data transmitted to us using the internet. Any such transmission is at your own risk and you are responsible for ensuring that any Personal Information that you send to us are sent securely.

6. Data Accuracy

SUMMARY – DATA ACCURACY

We take every reasonable step to ensure that your User Information is kept accurate and up-to-date and are erased or rectified if we become aware of inaccuracies.

We take every reasonable step to ensure that your User Information that we Process is accurate and, where necessary, kept up to date, and any of your User Information that we Process that you inform us is inaccurate (having regard to the purposes for which they are Processed) is erased or rectified.

7. Data Minimization

SUMMARY – DATA MINIMIZATION

We take every reasonable step to limit the volume of your User Information that we Process to what is necessary.

We take every reasonable step to ensure that your User Information that we Process is limited to the User Information reasonably necessary in connection with the purposes set out in this Policy or as required to provide you services or access to the Services.

8. Data Retention

SUMMARY – DATA RETENTION

We take every reasonable step to ensure that your User Information is only retained for as long as they are needed. 

9. What Can I Do to Control My Information?

SUMMARY – WHAT CAN I DO TO CONTROL MY INFORMATION?

You can directly take steps to change how your information is stored and analyzed. If you are an EU resident, you may have certain rights including: the right not to provide your Personal Information to us; the right of access to your Personal Information; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Information; the right to object to the Processing of your Personal Information; the right to have your Personal Information transferred to another controller; the right to withdraw consent; and the right to lodge complaints with supervisory authorities. We may require proof of or need to verify your identity before we can give effect to these rights.

You may directly take steps to change your preferences as follows:

Access to Your Personal Information. Upon request Future State will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account or contacting us through our website, https://future-stateconsulting.com/contact-us.  We will respond to your request within a reasonable timeframe.

10. Contact Details

SUMMARY – CONTACT DETAILS

You may contact us trough our website at https://future-stateconsulting.com/contact-us

California Consumers

SUMMARY – CALIFORNIA CONSUMERS

The California Consumer Privacy Act (“CCPA) provides certain rights for California consumers. If you are a consumer residing in California, the following additional terms apply to you.

o Right to Know About Information Collected, Disclosed or Sold

You have the right to request that we disclose what personal information we collect, use, disclose, and sell. 

If you have an account with us, we will verify the request by confirming the email address used to make the request is the same as the email address on file for the account. If you do not have an account with us, we will verify the request by sending an email to the email address used to make the request. We may ask for additional information reasonably related to the request to verify the request.

o Collection of Personal Information

The categories of California consumers’ Personal Information we may collect are listed above in Section 2 (“What Categories of Information We Process”). In reference to Section 2, we may collect Personal Details, Demographic Information, Contact Details, Consent Records, Location Information including Precise Location Data. We also collect other kinds of information from you or other sources, which we refer to as “Other Information” in this Policy. As detailed in Section 2, this may include, but is not limited to, information about your use of, visits to and interaction and engagement with the Services, content and ads on Channels, all of which may be aggregated; browsing history; and searches for and interactions with e-commerce opportunities, such as merchants and offers contained in the Services.

d. Right to Opt-Out of the Sale of Personal Information

You have the right to opt-out of the sale of Personal Information by a business. To do so, please submit a request via https://future-stateconsulting.com/contact-us. If submitting a request, we may ask for additional information to verify your request.

e. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

You have the right not to receive discriminatory treatment by the business for exercising your privacy rights conferred to you by the California Consumer Privacy Act.

f. Authorized Agent

To make a request under the California Consumer Privacy Act on a consumer’s behalf, we require a signed authorization letter from the consumer to https://future-stateconsulting.com/contact-us

g. Contact for More Information

If you have any questions or concerns about our privacy policies and practices, you may contact us via https://future-stateconsulting.com/contact-us

h. Date Privacy Policy Last Updated

Our Privacy Policy was lasted updated as of the date indicated at the beginning of the policy.

2. How this Privacy Policy May Change

We may change this Privacy Policy from time to time, and all changes will be effective at the time we post them. If we believe there is a significant change to this Privacy Policy or our data collection and use practices, we will indicate on our websites that our Privacy Policy has changed prior to the change becoming effective. The then-posted version of the Privacy Policy supersedes all prior versions. Your continued access to or use of any of the Services shall be deemed your acceptance of the Privacy Policy.

We urge you to come back to this web page and review this Privacy Policy regularly so that you remain aware of the terms and conditions that apply to you.